Privacy Policy
At Jubilant Root, your privacy means a lot to us. Whether you’re browsing, placing an order, or just stopping by to see what we’re up to, we want you to feel safe and confident in how your personal information is handled. This policy explains what we collect, why we collect it, and how we use it—all in plain language.
What We Collect
When you shop or interact with our website, we may collect the following information:
– Name and Contact Info: Like your name, email, phone number, and shipping address.
– Order Details: What you bought, when you bought it, and how much you paid.
– Payment Information: Processed securely through trusted third-party services like Stripe or PayPal—we never store your full credit card number.
– Device Information: Things like IP address, browser type, and how you use our site (through cookies and analytics tools).
How We Use Your Information
We collect your information to:
– Process and deliver your orders
– Send order updates and confirmations
– Provide customer support
– Improve your shopping experience
– Stay in touch with updates, promos, or product news (if you’ve opted in)
We will never sell or rent your personal data to anyone—ever.
Our Legal Basis for Collecting Data
We collect and process your information under a few key reasons:
-Your consent (like when you sign up for emails)
-To fulfill a contract (such as processing and shipping your order)
-For legitimate business interests (like improving our website, managing inventory, promotions, or preventing fraud)
-If you ever want to withdraw your consent or ask about how we’re using your data, just reach out—we’re happy to help.
Sharing Your Information
We only share your information with third-party services that help us run our business. That includes payment processors, shipping providers, email marketing tools, and website analytics (like Google Analytics). These services only get the info they need, and they’re expected to protect it like we do.
Cookies & Tracking
Our site uses cookies to keep things running smoothly (like remembering your cart or login info). We also use cookies to understand how people use our website so we can make it better. You can disable cookies through your browser settings, but that might affect how the site works for you.
WooCommerce & Your Data
Since we run our store on WooCommerce, your order data is securely stored through that platform. WooCommerce uses secure, industry-standard practices to keep your information safe.
Local Pickups & Communication
If you opt for local pickup, we’ll reach out via email or phone to coordinate details. We only use this information to get your order to you efficiently and safely.
Email Marketing
With your permission, we may send you occasional emails about our shop, new products, or special offers. You can unsubscribe anytime using the link at the bottom of our emails.
Your Rights
If you’d like to access, update, or delete any personal information we have about you, just reach out. We’re happy to help. You can email us at hello@jubilantroot.com.
Data Security
We do our best to protect your information by using trusted platforms and secure technology. While no system is 100% foolproof, we take your privacy seriously and continually work to maintain a safe shopping environment.
Children’s Privacy
Our website is not intended for children under the age of 13. We don’t knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted right here, and your continued use of our site means you’re okay with the updated policy.
Contact Us
Questions? Concerns? We’d love to hear from you.
hello@jubilantroot.com
[www.jubilantroot.com](https://www.jubilantroot.com)
San Antonio, Texas